Hotels have been hit harder than most other industries during the COVID-19 pandemic and many businesses haven’t survived. But those that have are getting ready to open their doors and start operating as normal again as the vaccination program makes things safer for everybody.
When you do start welcoming customers back, you will have a lot of competition to contend with, so you need to do something special to attract people. You also have to make sure that your business is safe or people will not want to visit you. If your hotel is getting ready to open after COVID-19, here are a few important things you need to do.
Maintain Good Contact With Customers
The pandemic and the resulting lockdowns have caused a lot of unpredictability and confusion for everybody, especially when traveling. The situation is always evolving and many people have had their travel plans canceled multiple times. Even though things are looking better right now, there is always the chance that they could change, which is why constant communication with customers is vital right now. Make sure that you are easily reachable if anybody has questions about their stay, and keep people updated to reassure them that their stay can go ahead as planned.
Make Your Hotel Presentable
It’s always important to make your hotel look great, but it’s particularly important right now because if it looks run down and dirty, people will be concerned for their safety. Good hygiene is vital to stopping the spread of COVID, so make sure that you put effort into making your hotel presentable. If you haven’t been open for a while, you might need to get a commercial floor scrubber to make the floors sparkling and get your team to give the whole hotel a deep clean. Not only does this make the business safe for your team and your customers, but it also creates a brilliant first impression when people step through those doors again for the first time in a long while.
Create An Updated Cancellation Policy
People are naturally cautious about making any travel plans because they risk losing out if the trip is canceled. That’s why it’s important to update your cancellation policy if you are going to get any bookings. Make things flexible and let people know that they are entitled to a refund or they can reschedule their trip if the situation changes and they are unable to stay. People need this guarantee if they are going to book a stay at your hotel right now, so unless you update your policy you will struggle to get bookings.
Go Above And Beyond With Customer Service
The stakes are high right now and your business has just been through an incredibly tough period, so you need to pull out all the stops when your customers return if you want to get things off the ground again. So, make sure that you go above and beyond with customer service and provide a personal touch to your customers.
It’s likely to be a rocky few months for your hotel business but as long as you follow these steps, you should be able to get back to normal soon.
If you have thought about starting a small business of your own, then you are probably seeking out advice. There are many tips and it can easily get confusing. Although it’s definitely something you need to prepare for, a lot of it is also learn-as-you-go. That been said, it important to start well.
Let’s have a look at some of the tips you should be following below:
What’s Stopping You?
There are many people who dream of starting their own business, but they never do. They tend to have excuse after excuse, usually because they are worried about failing. Ok, it can be scary thinking about being your own boss, but fears are normal. Look closely at what is stopping you, and try to find a solution to the issues.
Take Everything In
Listen to everything that others have to say including experts, family, friends, and yourself. This applies to your goals, your needs, and any information that could aid you with reaching your goals. You need to be a sponge. Write things down, and never miss an opportunity to learn.
When you tell people about your startup, read their body language. Do they like the idea? Collect a resource. From looking at the advice about business accountants at http://xperion.com.au/ to choosing a business name that stands out, if yout think it’s important, write it down.
Be The Solution
Rather than starting out by thinking about what you are going to sell, you need to think of problems and solutions. It’s much easier to gain loyal customers if you are fixing an issue. Therefore try to create a business that fills a hole in a certain niche or market. Think about why you are opening your business, if you know your motives you will be more likely to be successful.
Count The Costs
Once you start to have a plan in place, you can add up how much it is going to cost you. You need to think about things such as rent, supplies, location, and marketing. This figure needs to be as educated as possible, you should then think about at least quadrupling it. It can be extremely difficult to determine your exact costs in the set-up stages, so overestimating is far better than underestimating.
Earn While You Build
When you are starting a small business, one of the best things you can do is to earn while you are building. This way you are able to get somewhere while also giving yourself a good stable ground for your business to start growing. You should think of it as an opportunity to dip your toes in the water and get used to earning money from your business. Some people like to reduce their working hours from an employed position to start earning from their business on a part-time basis.
As you start to see your business form, you need to take it at a slow and steady pace. Don’t go too quickly, and make sure you are always in control. Do you have any other tips that could help? Please share them in the comments below.
If you run a business within the medical industry, there are a lot of things that you might want to be aware of in order to make sure you are generally moving in the right direction. Of course, the central point is always going to be providing good patient care - as long as you are doing that, you will generally be doing what you need to be doing. But you might also want to think about how this works, and how it intersects with a number of other factors. In this post, we are going to discuss in some detail how you can hope to get ahead in the medical industry.
Focusing On An Expertise
One of the ways you can boost your medical business significantly is by making a point of focusing on a particular expertise. When you do this, it means that you are likely going to get to the point of being the trusted brand for a particular medical problem or issue, and that is a very powerful place to be. The expertise can be anything, but you should think about your staff and what their areas of interest tend to be, where their skills and strengths tend to lie. That should help you to decide on what to focus on.
Using Reliable Tools
One of the essential ways to provide better patient care is to make sure that you are using reliable tools. All of the machinery and equipment you use should be reliable and trustworthy if the care quality is to be as high as you would hope. That includes the machines but also smaller items such as any custom overmold interconnects and so on. The issue here is finding suppliers who you are going to be able to trust, and who you know will provide you with the kind of supplies you really need. That will help you to have more faith in your own patient care service.
It might sound basic, but a good medical business needs to have the ability to be organised if it is to get ahead in the end. That means that you are primarily being very careful with how you organise and manage your patients, especially their information. Part of this is making sure that you are keeping their data safe, and this is actually one of the main safeguarding issues that exist in the medical industry today. The more organised you are, the better the care you are providing is, so it’s hugely important not to underplay this.
Mentoring Your Staff
There are certain industries in which mentoring is a very important way to boost people, and it’s certainly true of the medical world. You need to think about how you can give your staff better mentoring, and there are many ways in which you might want to approach this. The most important thing, however, is that you are providing some kind of mentor service at all. This is a way of bringing your various staff members together while training them up and ensuring that they deliver better service to your patients. You’ll be amazed at what a huge difference this can really make, and how much it is going to help your staff develop their skills.
Hiring The Best
Talking about staff, you should also bear in mind that being able to hire the best people is one of the most vital things you can focus on too. The baseline quality of the people who work for you is something that will directly affect your care, the kind of reputation your business has, and therefore the position that you hold within the medical industry. It is therefore vital that you are only ever hiring the best, which usually means having a recruitment policy that makes this all the more likely to achieve. If you can do that, you should find that you are much more likely to get ahead as a company.
Much of this comes back to one of the most vital things in medicine - building trust with the patient. The better you are able to do this, the more likely it is that you are going to build your business to be hugely successful, so it really is something that you are going to want to focus on as best as you can. Build more trust every day, and you will receive a much brighter future for your business in return. That is what you are aiming for, after all.
Where would businesses be without today’s technology?
The benefits are many, especially when it comes to efficiency, productivity, and future-proofing.
The first mistake for any business owner would be to ignore the software and hardware solutions that are available.
Here are some other technology mistakes that are best avoided.
#1: Forgetting user training
Not everybody on your team will be tech-savvy. Sure, they might be able to power on their computers and access simple functions. But what about the software programs you have installed on their devices? What about the tools you want them to use, such as the video communication technologies that might be necessary for your business? Human error will occur if training isn’t given, as will employee panic! To overcome this issue, pay for third-party training, or delegate to members of your team who are tech-savvy.
#2: Ignoring network and computer security
Hackers only target big businesses, right? It would make sense for them to do so as that’s where the big bucks lie. Unfortunately, this isn’t the case at all. Hackers regularly attack small businesses because they know they won’t have the same security measures in place. Your business could be an easy target, so don’t make any wrong assumptions when it comes to cybercrime. If you get hit, you could lose money, succumb to downtime, and face damages to your reputation. Do the right thing and consult with an IT support company for professional advice and tech support.
#3: Skipping hardware upgrades
Computers are expensive. As a consequence of this bank account-shattering fact, you might skip hardware upgrades and make do with what you already have. This is a mistake as older pieces of hardware become less usable with age. Slowdown can be a problem, crashes can be frequent, and because of these issues, your employees will work less productively. Another problem is software compatibility. Your computers will need to adhere to the minimum requirements for any new piece of software, so you will run into problems if you are sticking with old hardware. Updating existing pieces of software can also be problematic. So, despite the expense, upgrade to new hardware when you know it is time to do so.
#4: Delaying software updates
It’s easy to ignore your software updates. When you’re busy and you don’t have time to wait for something to download onto your system, you might be tempted to hit the ‘no’ button whenever you’re reminded about the update. “I’ll do it later,'” you tell yourself, which is fine if you do actually remember. And you should remember to update your software because you will miss out on improved performance, security patches, and new features if you don’t. Therefore, schedule a time for updates to take place, such as when you have finished work for the day, or when you’re out of the office for any other reason.
Nobody’s perfect so mistakes can be commonplace. However, when it comes to your business, you want to minimize error as much as possible. Follow our suggestions then, as you will protect the greater needs of your business if you avoid the mistakes we mentioned.
Today’s digital age means that fast Internet access isn’t just something to wish for; it’s a requirement demanded by most modern businesses. Advances in technology have meant that it’s now cost-effective for companies to upgrade to super-fast Internet access.
The trouble is, some firms aren’t aware that they must do some preparation work before they can introduce high-speed Internet access at their premises. The following will give you some hints and tips to enable high-speed Internet access in your office the right way:
1. Upgrade to Gigabit Ethernet
If you find that your wired Internet and network connections are somewhat lackluster, the first step on your journey to high-speed Internet access should be to upgrade to gigabit ethernet. Commercial cabling contractors can take care of the wiring upgrades for you.
But why does it make sense to upgrade to gigabit ethernet? Firstly, you’ll benefit from network transfer speeds of 1,000 megabits (around 125 megabytes) per second. Secondly, you won’t have to worry about network speed bottlenecks when transferring data locally.
Finally, it’s compatible with older technology that only uses “Fast Ethernet” speeds of 100 megabits (around 12.5 megabytes) per second.
2. Upgrade Your Computers
Let’s face it: there’s no point have super-fast Internet access if your computers take an age to do anything. That’s why it makes sense to upgrade your computing technology before supercharging your Internet access.
Powerful computers will make light work of processing information, and they won’t be network bottlenecks when viewing multimedia content or transferring gigabytes of data, such as large artwork files.
Thankfully, the cost of computing technology means that upgrade costs are cost-effective. Your business won’t need to take out a large bank loan to pay for new desktop and laptop computers for you and your staff!
3. Upgrade Your Internet Router
A standard home router isn’t the ideal solution for an office - especially one with tens or hundreds of staff at the premises. With that in mind, it’s worth upgrading your Internet router to an enterprise-grade product.
The router is your office’s electronic gateway to the Internet, so it’s vital you select a product that offers stability, flexibility, and scalability. Many enterprise Internet routers exist on the market, so you shouldn’t find it challenging to incorporate one into your workplace.
Avoid Internet routers that also serve as wireless access points (more on that in a moment). You need a product that can reliably serve your office users and boasts features like MAC and IP address filtering.
4. Upgrade Your Wireless Access Points
Lastly, you should invest in wireless access point technology that delivers fast and stable network and Internet speeds to all mobile device users. Ideally, you should consider an enterprise-level WiFi mesh system that eradicates wireless blackspots in your building. WiFi mesh systems aren’t like repeaters; instead, they cooperatively distribute data between nodes, so wireless users always stay connected to a single access point. You can install nodes in any room or open indoor space at your office for full WiFi connectivity.
The construction business is easily one of the most lucrative ventures that you can start. However, your success in this field depends heavily on having a sizeable clientele. Marketing, therefore, is a crucial component of a thriving construction business.
In the 21st century, any business that wants to succeed must have a strong online presence, and contractors are no exception to the rule. Well, here are three key ways you can promote your business online and attract new customers.
Determine Your Target Audience
The rule of thumb in online marketing is to ensure that you reach your target audience. You want your ads and content to be seen by relevant players in the construction field.
Your first step should be determining who your target audience is. In marketing, a target audience is a collection of your dream clients.
If, for instance, you offer line marking services, you need to identify the people who need these services. Typically, these would be factory owners, people in the real estate industry, and transportation authorities.
Next, you have to determine their needs and how you can meet these needs. What sets you apart from other contractors in your field? At this stage of marketing, you will need to research heavily. That way, you can know what’s lacking in the market and how you can provide it.
The final step is finding the right channel to connect with your audience. Here, you need to know the online platforms that your prospective clients spend the most time on. This is where you will concentrate most of your marketing efforts.
Content, Content, Content
In the world of online marketing, content is king. Having quality content and posting it on the proper forums consistently will get you the attention you need.
You need to concentrate on three types of content:
Written content, like blog posts
Visual content, like pictures and videos
Mathematical content, like statistics
If you are not familiar with content creation, it is better to have a dedicated team of content creators working with you. You can even outsource these services if you need to.
Veteran marketers swear that the best-known product beats the best product, which is why you must be relentless in building your brand. You want people to recognize it at first sight. To achieve this goal, you must be good at pumping content and getting your company as much attention as you possibly can.
Use A Lead Magnet
Lead magnets are excellent tools for converting potential customers into actual clients. Essentially, you will be bartering your promotional products for your customer’s contact information, and you can later follow up to secure their business.
Say, for instance, you are in the construction business, and you need new projects to work on. You can create an informative video about homeownership for potential clients but request that they fill out a form before watching the video.
You can then use their contact information to send them material about your business, like services you offer, prices, and promotions you may have.
Marketing your contracting business online may not be the easiest thing, but it certainly is doable. Start with the ideas shared in this post and watch your clientele list grow longer.
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