***Contributing Post*** Establishing a relationship with your customers is vital for businesses in this day and age. However, thanks to the internet, it’s never been easier to get to know your customers. Whether it’s email, social media, blogs or more, your customers can see your every move. But, a relationship that stands the test of time can be difficult to hold on to. So, how do you create a lasting relationship? Ask Your Customers One of the best ways to find out how to create a lasting relationship with your customers is to ask them how they would prefer to be contacted. Many people feel like phone calls are a hassle and would prefer to be texted. Some are more responsive to social media messages than emails. Creating a survey and asking your customers to take part is a great way to get the feedback you need. Not only can you figure out your customers needs via a survey, but you can also attract prospective customers to the business. Blogs In recent years, blogging has become ever more popular. For businesses, a blog is essential when it comes to connecting with customers. If your blog is relevant to your audience, it should be able to grasp their interest. Your customers engaging and responding to your blog is a great way to build a connection. How often you post and how long your posts are is entirely up to you and generally depends on the type of industry you’re in. For example, a photographer may want to keep posts to no more than a page in length, but a plastic...
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My name is Robyn and I am a Certified Content Marketing Specialist, Digital Marketer and Tech Savvy Virtual Assistant who loves to help entrepreneurs grow their online business by helping them implement the right systems and marketing strategies in their business.