How to Find Reliable IT Technicians You Can Trust

How to Find Reliable IT Technicians You Can Trust

IT Technicians are crucial for any business. Ensuring that your computer equipment is up and running 24/7, fixing any issues that occur and maximizing efficiency within your workforce, it’s essential that you find reliable and trustworthy staff. You don’t want to lose money because your equipment isn’t working. So cut any issues in the bud by investing in an IT technician/s for your business. 

But how do you find reputable IT technicians in your area? To help you through this process, here are the four key methods that you can try:

Word of Mouth 
Know of other companies within your industry that have a credible IT technician? If they are outsourced and not hired as full-time staff, you could get in contact with them and see if they would have the capacity to work for your business too. 

Through this method, you’ll also get an idea of their performance – comparing and contrasting their services along with others that you have found during the research process. 

As it’s such an important role to play within your business, these customer testimonials can prove to be an invaluable resource that helps with your final decision.

Recruitment Websites
Whether you’re looking for a temporary or full-time IT technician, you can find them through recruitment websites. By advertising the position, you can list the responsibilities, skills and experience that they must have for the role. 

Once the applications start to come in, you can then take a look at the various CV’s – paying attention to how closely they align with what you require.

Through Social Media
Nowadays, a lot of people within the service industry post about their business on social media platforms. So it’s always a good idea to check the various platforms whilst on the hunt for an IT technician. Many companies also post job adverts on them - in order to appeal to a wider breadth of employees. 

However, with this method, it’s important that they have experience and have customer testimonials showcasing their skills. Without doing this, you might hire an IT technician with little knowledge or experience in the field – costing your business far more in the long run. 

Just as vital as keeping your business safe online, you also want an employee that will be there to help when you need it and that you can contact any time of the day.

On a Local Marketplace Platform
Similarly, when outsourcing for IT technicians, it’s worth looking at marketplace platforms. A website for businesses, they will list various IT and computer technicians in your local area. Snapshots of what they can offer you, you’ll be able to filter the results based on your bespoke budget.

Final Thoughts
So, there you go! Those are the key four techniques that you could use to find reliable IT technicians that you can trust for your business. Of course, the method that you use is completely up to you and what hiring practices you use. 

Whether you opt for a local marketplace platform or hiring through word-of-mouth, you’re bound to find a credible IT technician that will help with the growth and success of your business.

This is a contributed post.

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4 Ways For Small Businesses To Protect Their Profit Margins

4 Ways For Small Businesses To Protect Their Profit Margins

***Contributed Post

It’s a truly wonderful thing to be able to go into business for yourself. To see an idea that began life as a sketch in your notebook slowly blossom into a living, breathing and fully functioning enterprise. To develop a product that could change the world or at least shake up your chosen industry. To give up the rat race and carve out a niche for yourself in your chosen market, making a living on your own terms and taking your career into your own hands. But while this can be extremely liberating, it’s not without its risks. Benefits and paid vacations become a thing of the past and your personal fortunes are tied inextricably to those of your business. In order to make your enterprise viable in the long term you need to be able to invest sufficiently for stability and growth while still ensuring that your profit margins are healthy enough to facilitate easy cash flow.

Image by Pixabay

And that’s much easier said than done. Here are some ways in which new startups can protect their profits and reduce the risk of cash flow problems that could see them sink in a quagmire of debt…

Outsource your IT support

IT provision is likely an essential facet of your business, no matter what industry or field you choose to apply your skills to. But investing heavily in IT infrastructure not only represents a significant overhead, it can become a black hole as you constantly upgrade and renovate your systems. Using Outsourced IT Support is often far more cost effective. You will be afforded proactive monitoring to stop any issues in their tracks, expert advice on how best to tailor your tech to your business’ needs and regular auditing to ensure that you’re getting your money’s worth.

Encourage customer retention

While a business with growth on its mind will always be on the lookout for ways to attract new customers it’s worth remembering that it costs up to 6 or 7 times more to attract new customers than it does to retain those who’ve already used your business. While a potent marketing strategy is a no-brainer, this shouldn’t come at the expense of implementing customer retention strategies. Here are a few you may wish to consider;

  • Rewards schemes.
  • Introduction incentives (giving the customer a little something every time they introduce someone to your business).
  • Customer satisfaction surveys.
  • Follow up or ‘thank you’ messages.
  • Email shoots.

Use CRM to check your progress

Whatever the nature of your business, you need to ensure that your customer relationships are manages successfully. A Customer Relationship Management software solution like Salesforce is a great way to track which customers are engaging with you regularly and which are not. This will enable you to double down on retention techniques that encourage repeat custom while enabling you to come up with new strategies to bring lapsed customers back into the fold.

Always question your processes

Finally, it’s important for any small business finding its feet to keep an eye on its processes and ensure that they are as efficient and productive as possible. Keep in constant contact with your employees on the ground and encourage them to share their insights. If they can identify ways to make your processes more efficient they could help your profits to skyrocket.

It’s a truly wonderful thing to be able to go into business for yourself. To see an idea that began life as a sketch in your notebook slowly blossom into a living, breathing and fully functioning enterprise. To develop a product that could change the world or at least shake up your chosen industry. To give up the rat race and carve out a niche for yourself in your chosen market, making a living on your own terms and taking your career into your own hands. But while this can be extremely liberating, it’s not without its risks. Benefits and paid vacations become a thing of the past and your personal fortunes are tied inextricably to those of your business. In order to make your enterprise viable in the long term you need to be able to invest sufficiently for stability and growth while still ensuring that your profit margins are healthy enough to facilitate easy cash flow.

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